Billing companies that work dental claims every day. Describe your practice once and compare their proposals.
A few questions about the practice, then billing companies that fit send proposals. You are not committing to anything.
Hand off all of it or just the parts that are breaking. Say which in the form so the proposals match.
Charges entered, claims checked against payer edits, and sent daily so clean claims go out the first time.
Every denial worked, appealed, or corrected, with the root cause tracked so the same denial stops repeating.
Old balances called on and worked by payer and by age until they are paid, adjusted, or written off on purpose.
Certified coders assign CPT, ICD-10, and modifiers from your notes, or audit the codes your providers pick.
New providers enrolled with payers, CAQH kept current, and revalidations handled before they lapse.
Statements, online payment, payment plans, and the phone calls that come with them, handled in your name.
Eligibility checks, prior authorizations, and old AR cleanup go through the same request. If you only need one piece, say so.
There is no right answer for every practice. The usual tradeoffs:
Dental billing looks like medical billing from across the room and is a different trade up close. Claims go out on the ADA form with CDT codes, tooth numbers, surfaces and quadrants, and the payer rules are built around benefit design instead of medical necessity. Annual maximums, waiting periods, frequency limits, missing tooth clauses and downgrades to the cheaper filling material decide what a claim pays before anyone looks at the chart. A biller who spent ten years in a family medicine office will send you rejections you have never seen.
The denials are predictable once you have watched a few hundred. Crowns and bridges go out without the radiograph the plan wanted attached. Periodontal therapy is billed without current charting or the quadrant dates. A narrative is missing, or says "patient needs crown" and nothing else. Two plans cover the same child and nobody worked out which one is primary. Then there is the PPO write-off: if the front desk quotes the patient from the office fee instead of the contracted fee, you collect the wrong amount at the counter and eat the difference. Add the medical side too, because oral surgery, sleep appliances, TMJ and some biopsies belong on a medical claim with CPT and diagnosis codes, and most dental teams never learned that route.
Practices usually look at outsourcing when AR over ninety days stops shrinking or when the one person who understands the insurance side goes on leave. A second location changes the math as well, since the work no longer fits in one chair at the front. It makes the most sense when you want claims scrubbed before they leave, someone chasing unpaid claims every week, and credentialing handled without you asking twice. It makes little sense if all you want is a less expensive way to post payments. In the form, give your provider count, the payers you bill, if you take Medicaid, and if you also bill medical.
Three steps. Most practices hear from the first billing company within a business day.
Specialty, providers, claim volume, your software, and what you want handled.
Your request goes to billing companies that work your specialty and take on practices your size.
Compare fees, scope, reporting, and contract terms side by side. Pick one, or none.
What practice managers usually ask before they fill out the form.
Describe the practice once and compare proposals from billing companies that fit. No obligation.
Request proposals